UK’s New Online Gambling Regulations for 2025 Explained
The evidence provided by this operator projected that under Option 2(a), no further increases in Category B machines could be made, although 5% to 10% of Category C machines and up to 80% of Category D machines could be removed. We received a number of responses from large UK arcade operators who provided projections on how their gaming machine offer would change under Option 2(a) and 2(b) by comparison to the current situation. Based on the evidence provided, we believe that these machines have little customer appeal and are primarily made available as a space saving means of meeting the current 80/20 ratio.
There are no statutory stake limits on other forms of in-person gambling such as casino table games or over the counter betting. Slower and less intense games are also likely to generate less revenue than the current games (subject to the precise rule change), but in our view they will make the gambling product offer more sustainable rather than relying on potentially harmful practices to keep customers engaged. However, as one think tank pointed out, reasonable minimum standards are in fact a targeted intervention as they prevent designedly harmful or risky play, but do not impact how most people actually use online products.
“stake” means to pay or risk an amount in connection with an online slots game. (3) Where this condition is attached to a remote casino operating licence which was issued before this regulation comes into force, the condition has effect from the date on which this regulation comes into force. As the response and the SI set out, the stake limits are for online slots only and do not apply to other casino games, such as roulette or blackjack. The SI has the effect of adding a new condition to all remote casino operating licences. We are responsible for issuing personal gambling licences for individuals and gambling operating licences for businesses operating in Great Britain.
These checks use public data to spot signs of serious financial distress without requiring you to send in documents. It also pushes the market toward a more consistent baseline, where limit-setting feels normal across regulated brands rather than something only a handful of operators promote. From 2025, maximum stakes for online slots in Great Britain were capped at £5 per spin for adults aged 25+ (implemented on 9 April 2025) and £2 per spin for adults aged 18–24 (implemented on 21 May 2025).
It set out over 60 evidence-based proposals to respond to the risks and opportunities which have emerged since the Gambling Act 2005. A series of key proposals specifically relating to the land-based gambling sector were outlined in the white paper, including measures to adjust outdated regulatory restrictions applying to the sector. (Gambling industry professional, gambling researcher/academic, gambling treatment provider, personally harmed by gambling, affected negatively by another person’s gambling, recreational gambler, government/regulatory professional, other, prefer not to say) The government is considering raising maximum licence fees for gambling premises. If you are a local authority/ licensing board, how many premises licences were live in your licensing area in the 22/23 financial year?
According to evidence from the Betting and Gaming Council, casinos received more than 17 million customer visits in 2019, including a large number of visits from tourists and overseas customers. Around 45 current 1968 Act casinos meet the minimum overall size and non-gambling space requirements for a 2005 Act Small casino and would therefore be able to offer a maximum of 80 machines. Casinos originally licensed under 1968 Act provisions are limited to 20 Category B gaming machines regardless of size, and a Small 2005 Act casino would need 40 tables to be allowed 80 gaming machines whereas a large would only need 16. Its final recommendation in this area is that any move towards the use of debit cards on gaming machines should strike an appropriate balance between regulation applicable to modern payment methods, consumer benefits and protection of the licensing objectives. The first recommendation focuses on the importance of account-based play in protecting customers in land-based settings, asking the government to encourage operators to use such technology to identify and protect customers at risk of harm, subject to a proportionate approach.
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Our team of legal gambling analysts developed this page as a hub for legitimate and up-to-date information regarding the legal framework of gambling in the United Kingdom. Information on the advice provided by the Gambling Commission to help inform government policy on updates to the Gambling Act 2005 along with gambling legislation in Great Britain. We also license the individuals and businesses that offer gambling and provide them with advice and guidance. There have also been a number of major reports from think tanks and Parliamentary groups which have contributed to gambling discourse over recent years. Ministers and officials from other departments have also had a number of meetings with gambling stakeholders. The advice reflects the Commission’s own insights and its reflections on responses to the government’s call for evidence which were shared with Gambling Commission officials.
Where the Commission agrees a payment in lieu of a fine (a regulatory settlement), this is typically used for socially responsible purposes connected with gambling, in line with the Commission’s Statement of Principles for Determining Financial Penalties and most usually to address gambling-related harm. For gambling specifically, the Commission must approve all providers and has set specific supplementary standards for ADR in its guidance, including a further definition of what counts as a dispute and heightened expectations regarding independence, transparency, customer service and reporting requirements. Non-payment of winnings, account closures and misleading promotions and adverts were the main areas of complaint shown across ADR, Resolver, the online dispute resolution platform, and the Commission’s Contact Centre data. Data from the Gambling Commission’s quarterly online survey (June 2021) showed that 8% of respondents said they had ever complained directly to a gambling operator. Subject to industry delivering a credible scheme, where the government and the Gambling Commission are satisfied with its scope and independence, we will explore how best to require that all licensees ensure their customers have effective access to the ombudsman for social responsibility complaints.
The Gambling Act’s criminal penalties apply to operators providing facilities, not to individuals using them. A recurring consumer misconception is that if an offshore gambling site is accessible in Great Britain, it must be lawful. Advertising unlawful gambling to Great Britain consumers is also a criminal offence. A remote licence application typically takes up to 16 weeks depending on business complexity. The table below summarises the main licence types and what each one covers in practice. An overseas licence does not authorise Great Britain-facing operations.
Neither partially automated nor wholly automated gaming tables, including products such as pinball roulette, will count as ‘gaming tables’ for these purposes. If you are an operator with more than one premises licence at the same location, do you intend to take up these new entitlements for each licence? Shown if Yes is selected Do you intend to site the maximum number of machines available to you? If you selected ‘No’, please provide an alternative proposal for gaming machine entitlements if you have one. As at present, a 1968 Act casino with a gambling area of at least 200sqm would also need to provide a non-gambling area equivalent to at least 10% of its total gambling area.
Once published, CIAs place some of the ongoing analytical burden on the applicant, as the operator has the option to demonstrate that its proposals will not increase harm in a particular area. We accept there is merit in bringing the regime for gambling in line with alcohol and will legislate to introduce CIAs when Parliamentary time allows. We also recognise that licensing authorities, as well as the LGA and the Gambling Commission, have requested that CIAs are introduced.
Figure 31. Call for evidence bespoke written submissions by type of respondent
The Information Commissioner’s Office is the supervisory authority for data protection legislation, and maintains a full explanation of these rights on their website DCMS will ensure that we uphold your rights when processing your personal data. You have rights over your personal data under the UK GDPR and the Data Protection Act 2018. Your data will not be transferred outside the UK. We will not use your data for any automated decision making. Your personal data will be kept for one year in line with DCMS retention policy. Information provided in response to this consultation (not including personal information) may be shared with other government departments and arm’s length bodies, such as the Department for Health and Social Care and the Gambling Commission.
The 2005 Act also created a partnership between the Gambling Commission and 368 licensing authorities (Local Authorities) in England, Wales and Scotland for the regulation of land-based gambling. The Act has been described as enabling legislation as it empowered the new regulator to respond to emerging challenges by setting new licence conditions, whether for individual operators, sub-sectors or across the industry. The Act created the Gambling Commission (replacing the Gaming Board) as the sector’s principal regulator, giving it responsibility for licensing, monitoring and, where necessary, taking enforcement action against gambling operators. The Gambling Act came fully into force in 2007 and covers all types of in-person and remote commercial gambling, including gambling online. This white paper sets out the government’s vision for the future of gambling regulation with a package of measures which meet the government’s objectives and reflect the latest evidence, including from our December 2020 to March 2021 call for evidence. Our expectation is that much of this will be foregone revenue from customers who were being harmed by their gambling, but this will be considered further through impact assessments alongside future consultations on policy.
Risk assessments
Additionally, an objective of this measure is to reduce average session duration, which is linked to gambling harm. On the other hand, in 62% of all sessions from April to September 2019, the player either won money on the machines or lost an amount up to £20. However, these rates are lower than the majority of other gambling products, although remain above the at-risk and problem gambling rates for ‘any gambling activity’. Please explain your answer, including an alternative solution for how to calculate non-gambling areas where applicable. • Any non-gambling area may consist of one or more areas within the premisesDo you agree that this should remain the same under the new regime? It is for the Scottish Ministers to consider whether they want to amend the Mandatory and Default Conditions that apply to casinos located in Scotland.
Subject to all of the above, in accordance with the licensing authority’s policy statement published under section 349 of the Act. In accordance with any relevant guidance issued by the Commission under section 25 (this section requires the Commission to issue guidance on how licensing authorities should exercise their functions, and the principles they should apply in doing so); In England and Wales, the licensing authority is the local authority, whereas in Scotland it is the licensing board.
This opposition was primarily from industry stakeholders, who argued that the other space requirements and the imposition of a machine to table ratio would ensure a balance between table gaming, machines and non-gambling space. For example, safer gambling functionality is now available and widely used on many gaming machines. This consultation relates to land-based gambling provided to customers in Great Britain, by operators who are consequently required to hold the appropriate licence from the Gambling Commission. The five types of licences included within this are casino premises licences, bingo premises licences, adult gaming centre premises licences, family entertainment centre premises licences, and betting premises licences. The GGY impact of this measure will depend on the take up of cashless gaming machines by operators, but also on the player protections.
The register also shows enforcement history and which domains a licence covers. Licensed sites must display their licence details. Check the operator name or licence number from the site footer against the UKGC public register.
Find out how you can stay safe when gambling. The Codes also require that advertisements for gambling products or services do not mislead. Such permission may come from a licence, permit, or registration granted in accordance with the Act or from an exemption given by the Act. The primary legislation governing gambling in Great Britain is the Gambling Act 2005 (opens in new tab). It won’t be able to eliminate all forms of problem gambling, the only way to do that is to completely ban gambling, and nobody wants that. This might be one of the biggest gambling shake-ups in a while.
This was higher than the Health Survey for England (HSE) 2018 estimate but could be due to a number of factors, including the pilot having somewhat higher rates of past year gamblers than the HSE. This new way of collecting data was successful in attracting non gamstop sites participants and generated a good response rate across the whole of Great Britain. In June 2020, following a consultation, the Commission started piloting a new set of survey questions designed to better understand the incidence, nature and severity of harm experienced by gamblers and non-gamblers. Collecting and disseminating information relating to the extent and impact of gambling in Britain forms an important basis for this advice. Under section 26 of the Gambling Act 2005, the Commission is responsible for advising the Secretary of State on the manner in which gambling is carried on as well as the incidence, effects and regulation of gambling in Great Britain. The work it is doing to improve collection of participation statistics and its future work to make more data available to researchers will also be important contributions and are outlined further below.
- In a similar compliance case study identified by the Commission, a customer lost approximately £33,000 in three months without the operator carrying out any financial risk assessment.
- One operator-led submission to our call for evidence suggested that 25% of people reduced their gambling expenditure after setting a deposit limit, compared to 6% who increased their gambling.
- Illegal activities encompass unlicensed offshore sites targeting UK players, private betting operations, and any gambling services provided to under-18 individuals.
- We saw evidence that some online slot games currently permit stakes up to £500 per 2.5 second game cycle, which is many orders of magnitude greater than any electronic gaming product in the land-based sector.
- Every operator ranked on our UK casino hub holds a UKGC licence, which is the single most important legality check a player can make.
- Well, spotlight the sections still feeling the most pressure and show how guides, including the updated one on our site, are stepping in to keep punters informed in the new scene.
PHE’s evidence review highlights higher levels of problem gambling amongst young adults when compared to older ages. Children and young people aside, concerns have been raised about people who are old enough to take part legally in the full range of commercial gambling activities but may still be particularly susceptible to harm for a variety of reasons. According to the 2022 data, the problem gambling rate of 11 to 16-year-olds (using the DSM-IV-MR-J screen which is specially adapted for children) was 0.9%, equal to about 35,000 children aged 11 to 16 in mainstream secondary schools. Once this new methodology is formally in place, it will provide more insight into harms experienced by young adults who are gambling legally, but who may additionally be vulnerable to gambling harm due to their age (see section 3.5. In particular, the 2022 Young People and Gambling Survey of 11 to 16-year-olds set out a range of questions on harms experienced as a result of gambling (both the participants’ own gambling and someone else’s gambling).